Downloads

Download the toolkit posters to use in workshops and the templates to get you started with the techniques. In the toolkit you can find the description on how to use the templates in your own projects.

Templates

Design Scope - Design Requirements

Design Scope Design Requirements

Download EN (PDF, 136 kB)
Download NL (PDF, 132 kB)

Ideation - Idea Selection COCD Box

Ideation Idea Selection COCD Box

Download EN (PDF, 217 kB)
Download NL (PDF, 220 kB)

Service Concept - serious Play Scenario

Service concept Serious play scenarios

Download EN (PDF, 106 kB)
Download NL (PDF, 110 kB)

Prototype and test - Test preparation

Prototype and test Test preparation

Download EN (PDF, 127 kB)
Download NL (PDF, 130 kB)

Prototype and test - Test and Evaluation

Prototype and test Test and Evaluation

Download EN (PDF, 140 kB)
Download NL (PDF, 141 kB)

Workshop posters

Service Design Toolkit 2011

You can still download the 2011 toolkit templates.