We currently don't sell any toolkist as we are rethinking our shipping processes. We’ve had a lot of issues recently with undelivered or wrong delivered toolkits and we are currently looking for a better shipping and distribution partner.

If you have additional questions, please contact us at

Service Design Toolkit 2014

Toolkit 2014

Service Design Toolkit 2011

Toolkit 2011

Frequently asked questions

Do you ship worldwide?

Yes, we ship anywhere in the world. Shipping is 10 EUR/toolkit.

How long does shipping usually take?

As we are just a small organization, our typical order to delivery time is around 2-3 weeks. This highly depends on our shipping partner and the distance (we ship from Brussels, Belgium). Contact us if you need an urgent delivery and we will try to deliver it faster.

What is included?

You will receive a package with the printed toolkit.

Do you accept credit card?

Yes, we use Paypal and accept every major creditcard (Mastercard, VISA, AmEx …).

PayPal Acceptance Mark